Processing Time: Before shipping your order, normally we need 2-3 business days to prepare your products, do strict quality-control tests and carefully package the items. So the processing time is separate from the shipping time.
1. How much does shipping cost?
Free shipping on orders over $25. Otherwise, it will cost $4.99 by default logistics.
The shipping time is approximately 3-5 days.
2. How can I track my order?
Once your order is shipped, we will send you an email with the tracking number. After that, you will be able to track your order at https://www.usps.com/. Please allow 1-2 business days for tracking information to be available.
3. What if the package doesn’t arrive?
If you don’t get your package 20 days after it was shipped, please contact us at info@naturaltarget.us. If you haven't received the package for a long time, it may be a case of package loss, please contact us in time, we will handle it for you.
4. Can I cancel or change my order?
If you would like to cancel or change your order, please contact us at info@naturaltarget.us within 24 hours of placing your order. Once in the ready-to-delivery state, the order cannot be canceled or changed.
5. After placing an order, how long will it take to arrive?
Our average estimated arrival time is 3-5days. However, due to extreme weather or logistics system delays, delivery may be delayed in some cases. If the logistics information is not updated for an extended period, please contact our customer service department via email at info@naturaltarget.us for assistance.
6. How can I change or cancel an order?
To change or cancel an order that has already been processed, please contact our customer service department via email at info@naturaltarget.us for assistance.
